Privacy Policy

1. Controller

The controller responsible for the processing of personal data through this website is:

Nexora Technologies Ltd („Нексора Текнолоджиз“ ЕООД)

Single-member limited liability company under Bulgarian law

Registered office and business address:

10 Apostol Karamitev St.

Floor 5, Office 13

8000 Burgas

Bulgaria

Email: support@nexoratechnologies.eu

This Privacy Policy applies to nexoratechnologies.eu. Separate privacy information applies to the Aivera platform and to customer projects operated through separate websites, platforms or accounts.

2. Data We Process - Website Access

When you visit our website, technical data necessary to provide and secure the website may be processed automatically. This may include:

• IP address
• Date and time of access
• Requested page or file
• Referrer URL
• Browser and operating system information
• Device and technical connection information

Website Access - Purpose and Legal Basis

The processing is carried out to provide the website, ensure its security and stability, detect technical errors and prevent misuse.

The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in operating a secure and reliable website.

Email and Direct Communication

If you contact us by email or another communication channel, we process the information you provide, including your contact details, message and related correspondence.

The processing is carried out to respond to your request, prepare or perform a contractual relationship and manage business communications.

Depending on the context, the legal basis is Article 6(1)(b), Article 6(1)(c) or Article 6(1)(f) GDPR.

Consultation Booking via Calendly

Nexora Technologies uses Calendly to schedule consultations.

When you book a consultation, data such as your name, email address, selected appointment time, answers to booking questions and appointment-related information may be processed.

The processing is necessary to arrange and conduct the requested consultation. The legal basis is Article 6(1)(b) GDPR where the booking relates to pre-contractual measures or an existing contractual relationship. Where applicable, processing may also be based on our legitimate interest in efficient appointment management pursuant to Article 6(1)(f) GDPR.

Calendly may process certain data outside the European Economic Area. Where required, such transfers are carried out on the basis of an applicable mechanism under Chapter V GDPR.

Google Fonts

The website currently uses Google Fonts for the visual presentation of its content. Where fonts are loaded directly from Google servers, technical information such as the visitor's IP address may be transmitted to Google.

Where legally required, such third-party content is loaded only on the basis of the user's consent pursuant to Article 6(1)(a) GDPR.

3. Cookies and Similar Technologies

Nexora Technologies does not currently use its own analytics or advertising cookies on this website.

Technical storage may be used where strictly necessary for the operation, security or functionality of the website.

Third-party services may use cookies or similar technologies. Where consent is legally required, such services are activated only after consent has been given.

4. Recipients and International Data Transfers

Personal data is disclosed only where necessary to persons and service providers involved in operating the website, hosting infrastructure, business communication and appointment scheduling.

Service providers may process data on our behalf or, where applicable, as independent controllers.

Where personal data is transferred outside the European Economic Area, Nexora Technologies relies on an applicable legal transfer mechanism under Chapter V GDPR, including an adequacy decision or appropriate safeguards such as the EU Standard Contractual Clauses where required.

5. Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected.

Technical server data is retained only for the period necessary for website operation, security and error analysis.

Communication and consultation data is retained for as long as necessary to process the request or maintain the relevant business relationship and thereafter only where statutory retention obligations, limitation periods or the establishment, exercise or defence of legal claims require further retention.

6. Your Rights

Subject to the conditions of the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Receive your data in a portable format where applicable
• Object to processing based on legitimate interests
• Withdraw consent at any time with effect for the future

Exercising Your Rights and Supervisory Authority

To exercise your rights, please contact: support@nexoratechnologies.eu

You also have the right to lodge a complaint with a competent data protection supervisory authority.

The supervisory authority responsible for Nexora Technologies in Bulgaria is:

Commission for Personal Data Protection (CPDP)

2 Prof. Tsvetan Lazarov Blvd.

1592 Sofia

Bulgaria

Email: kzld@cpdp.bg

7. Data Security

Nexora Technologies uses appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

Data transmitted through this website is protected using encrypted HTTPS connections.

8. Required Information and Automated Decisions

You are not required to provide personal data simply to visit this website.

Information requested when scheduling a consultation is required to the extent necessary to arrange and conduct the requested appointment. Without the required information, we may be unable to process the booking.

Nexora Technologies does not use personal data collected through this website for solely automated decision-making that produces legal or similarly significant effects and does not conduct profiling through this website.

9. Changes to this Privacy Policy

We may update this Privacy Policy where our website, services, technical providers or legal requirements change.

The current version is available on this website.